Impetech IT Solution Pvt Ltd
business process image of impetech

Business Process

A business process is a set of related tasks or activities performed to produce a product or service. Today, the world markets have matured to be highly industry, process and segment specific, and there has been a major shift from the initial days of business process services that was relatively simpler. Customers now expect business process services providers to deliver best-in-class operations, as well as the transformation needed in order to be the best in their respective industries. At Impetech Business Process Services (BPS) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at Wipro. The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modelling thereby ensuring right business outcomes.

Impetech BPS is a global leader in providing next generation business process services to global enterprises. Our key capabilities are:

•  Operations excellence based on our years of experience with large, global clients
•  Industry expertise with focus on select industry verticals at Impetech, combining IT and Business Process solutions
•   Transformation capability based on customer / industry needs and usage of flexible, innovative solutions including process automation, intelligent business platforms that work with existing IT landscape for the customer and new age assets in Cloud,    Analytics, Mobility, Digital for the enterprise
•  Pre-built Assets focused on process improvements that can be used from Day 1 without significant investment
•  Industry Focused, platform-based Solutions: Integrated IT and BPS solutions, leveraging a large eco-system of Product partnerships and flexible commercial models including BPaaS and Utilities
•  Flexible commercial models to suit varied customer requirements and ability to structure deals accordingly